Privacy Notice

Nottingham Ophthalmology / Mr Subramaniam – Consultant Ophthalmologist Last updated : October 2025

1. Introduction

This Privacy Notice explains how Nottingham Ophthalmology and Mr Subramaniam (Consultant Ophthalmologist) collect, use, and protect your personal information when you receive ophthalmic care, attend consultations, or interact with our website and administration team. We are committed to safeguarding your privacy and complying fully with UK data-protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who we are

Data Controller: Mr Subramaniam / Nottingham Ophthalmology
ICO registration: Z643967X
Telephone: 0772 0748611
Email: alison.higginson123@gmail.com

If you have any questions about this notice or how your data are handled, please contact us using the details above.

3. What information we collect

We collect and process information necessary to provide ophthalmic care, including:

Personal details (name, date of birth, address, contact information)
NHS number and GP details
Medical history and clinical notes
Diagnostic images and test results (for example, OCT scans, visual fields, photographs)
Referral correspondence and outcome letters
Billing and insurance information (if applicable)
Feedback, compliments, or complaints

4. How we obtain your information

We receive information:

Directly from you during appointments, telephone calls, emails, or website enquiries
From your GP, optometrist, or another healthcare provider through referral
From diagnostic tests or imaging carried out as part of your care
From private medical insurers (if relevant)

5. Purpose and lawful basis for processing

We process your information to:

Provide safe, effective ophthalmic care and treatment
Maintain accurate medical records
Communicate with you and other healthcare professionals involved in your care
Manage appointments, billing, and administration
Meet legal and regulatory requirements

The lawful bases under UK GDPR include:

Article 6(1)(e) – processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority
Article 6(1)(f) – legitimate interests in managing a professional medical practice
Article 9(2)(h) – processing necessary for medical diagnosis and the provision of health or social care

6. Sharing your information

We share information only when necessary for your care or where we have a legal obligation to do so, for example:

Your GP, optometrist, or referring clinician
Hospital eye departments or other specialists involved in your treatment
NHS commissioners or regulators (for audit and reporting)
Insurers or billing providers (if private care)

All recipients are bound by professional confidentiality and data-protection duties.

7. Data storage and security

Your records are stored securely on encrypted systems or within locked paper files in accordance with NHS and ICO guidance. We use appropriate technical and organisational measures to protect against unauthorised access, loss, or alteration of data.

8. How long we keep your information

Clinical records are retained for the period recommended by the Department of Health (usually eight years after last contact, or longer for certain conditions). When no longer required, data are securely destroyed or anonymised.

9. Your rights

You have the right to:

Access a copy of your information
Request correction of inaccurate or incomplete data
Request erasure (in certain circumstances)
Object to or restrict processing
Request transfer of your data to another provider
Complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your information is handled

ICO contact: www.ico.org.uk | 0303 123 1113

10. Website and online enquiries

If you submit an enquiry through our website, we collect only the information you provide (such as name, email, and message). These details are used solely to respond to your query and are not added to marketing lists unless you request updates.

11. Updates to this notice

We review this Privacy Notice regularly to ensure it remains accurate and compliant. Any updates will be posted on our website or made available in-clinic.